Linguistic Quality Assessment Services

Evaluating and detecting the quality of  a translation has always been a matter of discussion that revolves mostly around the question “Can translation quality be measured independently of personal judgment and be based upon objective criteria?”. In the seek of an answer to this question, various quality metrics have been developed to provide a solid ground for evaluation methods. While some of these methods suggest a more limited set of metrics against which quality evaluation is supposed to be carried out, some take a more comprehensive approach and define a more granular group of metrics that can be selected and applied dynamically based on the requirements of a translation project. Despite having some differences in their approach to evaluation, these static and dynamic models suggest quality assessment methods based upon the criteria such as mistranslation, missing translation, accuracy, terminology errors, spelling, punctuation etc. with some subcategories of severity which are “preferential, minor, major, critical”.

TTO is an ISO-certified translation company. We offer our clients language services at universal standards as set forth in ISO 17100 and ISO 9001. To meet the quality requirements and expectations of our clients, we only work with professional, experienced linguists who have subject matter expertise. Based on the quality requirements, we implement 3-stage and 4-stage quality control processes where a translation is checked against possible quality issues at each step and corrected when necessary. At the end of these workflow steps, each one of which is carried out by different linguists, we ensure to eliminate any grammatical, terminological and semantic issues that might be present in the translation.

All of our steps are performed on our secure and centralized translation management system where our project management team, quality team and linguists work together to offer the ultimate quality translation services.