Quality certifications

Being at the core of each stage of our business processes, our quality policy requires ensuring customer satisfaction at all phases of our workflow, from initial request through final delivery and beyond. We provide translation and localization services in accordance with international requirements and we are certified with ISO 9001 and ISO 17100 quality standards.

Would you like to learn more about our quality approach? Contact our team now.

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ISO 17100 requirements for translation services

ISO 17100 specifically covers the quality standards set for the provision of translation services. It provides requirements for the core processes, human resources, and project management aspects necessary for the delivery of a quality translation service that meets the applicable specifications.

As a language services provider who puts customer satisfaction as its top priority, we are proud to be certified with ISO 17100 which proves the level of our commitment to meeting our clients’ expectations and industry standards.

ISO 9001 quality management system

ISO 9001 defines the requirements and procedures that must be applied by a company while establishing its quality management system. It focuses on the quality management aspect of a company to ensure that it has a system which allows to improve the quality of services and facilitates monitoring of the quality assurance procedures.

It sets forth various standards to meet the requirements on a wide range of issues which are strongly based around enhancing customer satisfaction. It aims to implement an effective quality management system which ensures that a company has the capability to consistently provide services and products that conform to quality requirements and meet client expectations.